Privacy Policy — Workflow Bots
Legal

Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: 30 March 2026  |  Last Updated: 31 March 2026

1. Introduction

DC & KC REALTY PTY LTD (ABN 13 614 666 358 | ACN 614 666 358), trading as Workflow Bots ("we", "our", "us"), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Spam Act 2003 (Cth).

2. Information We Collect

  • Identity Information — Name, business name, job title.
  • Contact Information — Email, phone number, business address.
  • Enquiry Information — Details provided when making an enquiry.
  • Communications Data — Records of SMS, email, and other communications.
  • Technical Data — IP address, browser type, device info, analytics.
  • Transaction Data — Payment and service history.

3. How We Collect Information

We collect information when you fill out website forms, make enquiries via email, phone or SMS, engage with our AI systems, sign up for communications, or enter a service agreement. We may also collect from publicly available sources or referral partners.

4. How We Use Your Information

We use your information to provide and manage services, communicate about your enquiry, send consented SMS, email and other communications, improve our services, comply with legal obligations, and protect rights.

5. SMS and Electronic Communications

With your consent, we may send SMS and electronic messages for service communications, marketing content, and database reactivation campaigns on behalf of clients. All messages comply with the Spam Act 2003 and include sender identification, a functional opt-out, and contact information.

Opt out at any time:

6. How We Share Your Information

We do not sell your personal information. We may engage service providers who assist us in delivering our services, such as SMS gateway providers and CRM platforms. These subcontractors support our customer service and service delivery operations only.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

7. Data Storage and Security

We store information on secure, Australian-hosted servers where possible. We take reasonable steps to protect against unauthorised access, but no method is 100% secure.

8. Your Rights

Under the Australian Privacy Principles, you may access, correct, or request deletion of your information, opt out of marketing, or lodge a complaint. Contact [email protected] or 0411 391 954.

9. Cookies

Our website uses cookies to improve your experience and analyse traffic. Manage preferences via your browser settings.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy. Changes will be posted here with an updated effective date.

12. Contact Us and Complaints

DC & KC REALTY PTY LTD T/AS Workflow Bots

ABN: 13 614 666 358 | ACN: 614 666 358

Email: [email protected]

Phone: 0411 391 954

Web: workflowbots.com.au

Not satisfied? Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.